We strive for complete customer satisfaction with your purchase. If you are not satisfied with the product you received, you can request a return within 30 days of receipt. Returns are accepted regardless of whether the item has been opened.
To ensure a smooth return process, please follow these steps:
Return Request: Please contact us by phone or email within 30 days of receiving the product to submit your return request and state the reason for the return.
Return Address: Please send the returned item to the following address:
2339 MCCLELLAN ST APT 3, HOLLYWOOD, FL 33020
Packaging Requirements: Please ensure the returned item is intact and in its original packaging or with appropriate protective materials to prevent damage during shipping.
Refund Processing: After receiving the returned item and confirming its condition, we will process your refund or exchange within 5-7 business days. The refund will be returned to the original payment method, and you will be notified by email or phone upon completion of processing.
Note: Return shipping costs are usually borne by the customer unless there is a quality issue with the product or the wrong item was sent. Please provide your order number and contact information when requesting a return so we can process it promptly.
If you have any questions about the return process or return policy, please feel free to contact us at the following methods:
Phone: +1 (774) 376-7145
Email: [email protected]
We are committed to providing every customer with a smooth and transparent return experience, ensuring your shopping is worry-free.