How to place an order?
You can browse our products directly on our website, select the required quantity, add them to your cart, and then follow the prompts to complete the payment process. We will notify you via email or phone after order confirmation.
How long does it take for my order to ship?
Orders are usually shipped within 1-3 business days after payment confirmation.
How can I track my order?
After shipment, we will provide a tracking number and a shipping link. You can use this link to check the package status at any time.
Can I modify or cancel my order?
Please contact us as soon as possible before processing your order. Orders cannot be modified or canceled once they have been shipped.
What is our return policy?
You can request a return within 30 days of receiving the goods.
Return address:
2339 MCCLELLAN ST APT 3, HOLLYWOOD, FL 33020
After receiving the returned goods and confirming their condition, we will process your refund or exchange within 5-7 business days.
How long does shipping take?
Domestic: Standard shipping usually takes 3-7 business days.
International Shipping: Typically 7-20 business days, depending on the destination country and customs regulations.
Does an international order require customs duties or import taxes?
International orders may incur customs duties or import taxes, which are borne by the recipient. Please check the relevant regulations of your country in advance.
What if there is a problem with the goods?
If you receive damaged or defective goods, please contact us immediately upon receipt. We will provide return, exchange, or refund services.
What payment methods are available?
We accept various payment methods supported by the website, including credit cards, debit cards, and other online payment methods.
How to contact customer service?
You can contact us through the following methods, and we will assist you as soon as possible:
Tel: +1 (774) 376-7145
Email: [email protected]